Support center

DuoWealth

Shared money, clearer together. Find quick answers for expenses, budgets, assets, withdrawals, syncing, and account access.

Getting started

  • Sign in with Apple.
  • Create a shared group or join with an invitation code.
  • Add expenses, monthly budgets, assets, and withdrawals.
  • Invite your partner from Settings.

Using DuoWealth offline

Your last synced financial information remains available without a connection. New entries are saved on your device and retried when CloudKit is reachable.

Group invitations and first-time sign-in still require internet access.

Frequently asked questions

Why is a recent change not on my partner’s device?

Both devices need internet access and iCloud enabled. Open DuoWealth again after reconnecting to allow pending changes to sync.

How do I change categories or budgets?

Open Settings, then choose Expense Categories or Monthly Budget. Categories already saved on your device appear immediately.

How do I export my data?

Open Reports, choose a date range, and use the CSV export option.

Why can’t I join a group?

Confirm the invitation code, your internet connection, and that you are signed in to iCloud. Invitation lookup requires CloudKit access.

Contact support

Email aiindexhk@gmail.com. Include your iOS version, DuoWealth version, and a short description of what happened. Please do not send passwords, Apple ID credentials, or sensitive financial details.

Typical response time: 24–48 hours.